Privacy Policy
This askiima Privacy Policy (“Privacy Policy”) describes our policies and procedures on the collection, use, disclosure and sharing of your personal information when you use the ASKIIMA Platform.
Overview
ASKIIMA is an advisory platform for users to seek answers from the alumni of the Indian Institute of Management. We plan to keep the advisory platform advertising free at least for the first few years. The data we collect at the time of your registration will primarily be used for directing the relevant questions to the alumni and also facilitate any one on one interaction of the user with the alumni. We are not planning for any paid services so we won't be collecting any billing data. However, we may soon be open to accepting voluntary donations from the alumni and users of the platform.
As you are aware, we are collecting very little personal information from you. And we don’t plan to rent or sell the data we collect. However we are putting up a generic Privacy Policy in anticipation of value added service we may provide in the future and protect us from any liability arising from any inadvertent collection and use of your data.
Information We Collect
We collect information directly from you, from third parties, and automatically through your use of the ASKIIMA Platform.
- Account and Profile Data. When you create an account and profile on the ASKIIMA Platform, we collect your name, email address, mobile phone, education, location and other information you provide, such as topics that you know about or find interesting. You can choose to add your photo, place of employment and any other information to your public-facing profile. Once you create a profile, others will be able to see certain information about your activity on the ASKIIMA Platform, such as the questions and answers you post, your followers and who you follow, topics of interest to you, and your credentials.
- Your Content. We collect the information and content that you post to the ASKIIMA Platform, including your questions, answers, comments, photos, and the edit history to your content. Unless you have posted certain content anonymously, your content, date and time stamps, and all associated comments are publicly viewable on the ASKIIMA Platform. Your content may be indexed by search engines and be republished elsewhere on the Internet in accordance with our Terms of Service.
- Communication Records. We maintain a record when you communicate with us via email, through the ASKIIMA Platform, or otherwise. The ASKIIMA Platform may also provide a “Messages” feature that allows you to send direct messages through the ASKIIMA Platform to other users. We store these communications and information related to these messages, such as the date of the communication and to whom it was sent.
- Third Party Application Login. You can log into your ASKIIMA account using third party applications (e.g., Facebook, Google, and Apple). When you log in using this method, you allow us to collect and process your name and email address associated with that third party application for authentication and identity verification purposes. You can also choose to import your contacts to your ASKIIMA account to connect with your friends on the ASKIIMA Platform. Note that your use of any third party application and the personal data you provide them is governed by their terms of use, privacy policies, and other policies.
- Cookies and Similar Technologies. We and our third party providers may use cookies, log files, pixel tags, local storage objects, and other similar technologies to automatically collect information about your activities, such as your searches, page views, date and time of your visit, and other information about your use of the ASKIIMA Platform. We may also collect information about your web browser or mobile device in connection with your use of the ASKIIMA Platform such as your browser type, type of computer or mobile device, browser language, IP address, mobile carrier, unique device identifier, and requested and referring URLs. We may also receive information when you view content on or otherwise interact with the ASKIIMA Platform, even if you have not created an account.
- Billing and Payment Data. We don’t anticipate any billing or payment from our users as of now. However, in the event of ASKIIMA offering a subscription model in the future, we will be collecting your billing and payment information only if you make any payments. Depending on your location, this information may include your billing address, social security number, last four digits of your credit card or debit card, phone number, and email address.
- Platform Engagement Data. We may collect platform engagement and browsing information, such as IP address, date and time stamp, user agent, ASKIIMA cookie ID, URLs visited, unique advertising identifiers (including mobile device advertising identifiers) or content identifiers (if applicable), time zone, and other information about your activity on the ASKIIMA Platform. We may also collect this information from third-party sites and services that have embedded our ASKIIMA Ppixels (“Pixels”), widgets, plug-ins, buttons, or related technologies. We may also receive these types of information about you from third parties, such as our partners (including ad partners) or ASKIIMA affiliates.
How We Use Your Information and Legal Basis for Processing
We process the information we collect for the following purposes, and under the following legal basis. You may decline to submit personal information through the ASKIIMA Platform, in which case we may not be able to provide certain services to you.
- Provide our Services. To provide you the services we offer on the ASKIIMA Platform and make the ASKIIMA Platform available to the public, communicate with you about your use of the ASKIIMA Platform, respond to your inquiries, provide troubleshooting, and for other customer service purposes. This is so we can comply with our contractual obligations to you.
- Personalization. To tailor the content and information that we or our third party content publishers or advertisers may send or display to you in the ASKIIMA Platform. We may also use your information to suggest followers and content, to help others find your profile, to offer location customization, and personalised help and instructions, and to otherwise personalise your experiences while using the ASKIIMA Platform. It is in our legitimate business interests to provide you with a customised experience.
- Billing and Payment. To collect payments and pay our service providers and content creators. This information is collected so that we can comply with our contractual obligations to you.
- Targeting. To display interest-based, retargeted, contextual, and behavioural content to you in the ASKIIMA Platform. We also may use your information to improve our targeting systems so we can show you relevant content and to measure the effectiveness and reach of our services. It is in our legitimate business interests to provide appropriate content.
- Enable Communications. To facilitate communications you send to us or to other users on the ASKIIMA Platform. We process information about who you have communicated with to better understand the use of our services. This processing is necessary to comply with our contractual obligations to you.
- Analytics. To gather analytics and metrics to better understand how users use the ASKIIMA Platform. We also use analytics data to evaluate and improve the ASKIIMA Platform, including the Ad Services and personalization, and to develop new products and services. It is in our legitimate business interests to make informed decisions about product development.
- Comply with Law. To comply with legal obligations, as part of our general business operations, and for other business administration purposes. This processing is necessary to comply with legal obligations and to serve our legitimate business interests in complying with the laws to which we are subject.
- Prevent Fraud and Misuse. To investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person or violations of our Terms of Service or this Privacy Policy. This processing is necessary to comply with legal obligations and to serve our legitimate interest in preventing misuse of the ASKIIMA platform, including through illegal activities and fraud.
- User Research. We may ask you to help us test new features or participate in surveys to help enhance your ASKIIMA experience. Your participation is voluntary, and we may use your personal information to communicate with you to seek your feedback.
How We Share Your Information
We share your information as outlined below, and where users have asked us to do so or otherwise consented:
Service Providers. We may share your information with third-party service providers who use this information to perform services for us, such as payment processors, hosting providers, auditors, advisors, consultants, customer service providers, as well as service providers who assist us in providing content and search. Key service providers we use include Amazon Web Services, Google etc
ASKIIMA Affiliates. Though we don’t have any affiliates now, in the event of opening affiliates or subsidiaries the information collected about you may be accessed by or shared with affiliates of ASKIIMA Pvt Ltd., whose use and disclosure of your personal information is subject to this Privacy Policy.
Business Transfers. We may disclose or transfer your information as part of any merger, sale, and transfer of our assets, acquisition or restructuring of all or part of our business, bankruptcy, or similar event.
Protection of Rights and When Legally Required. We may disclose information where we are required to do so by law, where we believe it necessary to respond to claims asserted against us or, comply with legal process, enforce or administer our agreements and terms, for fraud prevention, risk assessment, investigation, and protect the rights, property, or safety of ASKIIMA, its users, or others.
Your Content and Public Information. Your content, including your name, profile picture, profile information, and certain associated activity information is available to other users of the ASKIIMA Platform and may also be viewed publicly by non users. Public viewing includes availability to non-registered visitors and users may share your content across other sites. In addition, your content may be indexed by search engines.
Research. We may share aggregated or anonymized information with third parties for market research, reporting, and analytics. The information we share in this context cannot be used to identify individual users.
Do-Not-Track Signals. Please note we do not change system behaviour within the ASKIIMA Platform in response to browser requests not to be tracked.
How We Store Your Information
We keep your personal information for as long as we have a relationship with you. Once our relationship with you has come to an end, we will retain your personal information for a period of time that enables us to maintain business records for audit purposes, comply with record retention requirements under the law, and defend or bring any existing or potential legal claims.
How We Transfer Your Information
ASKIIMA Inc. is headquartered in India and may establish operations, entities, and service providers throughout the world. As such, we and our service providers may transfer your personal information to, or access it in, jurisdictions that may not provide equivalent levels of data protection as your home jurisdiction. We take steps to ensure that your personal information receives an adequate level of protection in the jurisdictions in which we process it.
Your Privacy Rights
Depending on where you live and the local laws, you may have certain rights regarding your personal information. These may include rights to:
- Access your personal information
- Rectify the personal information we hold about you
- Erase your personal information
- Restrict our use of your personal information
- Object to our use of your personal information
- Opt out of targeted advertising
- Data portability
- Withdraw consent you have given at any time
- Lodge a complaint with your local data protection authority
If you would like to exercise your rights, please contact us at care@ASKIIMA.com. You will need access to the email account associated with your ASKIIMA account in order to verify your identity and complete this process.
Contact Us
If you have any questions about our practices or this Privacy Policy, please contact care@ASKIIMA.com or send mail to:
ASKIIMA Pvt Ltd.
A1-902, Uniworld City, Sector 30, Gurgaon - 122002, India
Privacy Policy Updates
We may occasionally update this Privacy Policy to reflect changes in our privacy practices or relevant data protection laws.